Last Updated: 1 September 2026

1. Introduction

Welcome to the website of Sugar Creek Bible Camp, also known as Sugar Creek Camp and Retreat Center (“Sugar Creek,” “we,” “us,” or “our”).

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our online services, register for camp or other programs, make a donation, contact us, volunteer, or otherwise interact with Sugar Creek.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect information about you in several ways.

Information You Provide to Us

You may voluntarily provide personal information when you:

• Register for a camp program, retreat, conference, or other event;

• Submit a contact or inquiry form;

• Create or use an account through a registration, donor, or other third-party service;

• Make a donation or other payment;

• Sign up to receive emails, newsletters, or other communications;

• Apply to volunteer or work with Sugar Creek;

• Submit information about a camper or family member;

• Contact us by email, phone, mail, or other means; or

• Participate in surveys, testimonials, or other activities.

Depending on the interaction, this information may include your name, email address, phone number, mailing address, payment or donation information, emergency contact information, camper information, dietary, allergy and accessibility information, and other information you choose to provide.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address;

• Browser type and version;

• Device type and operating system;

• Pages visited and links clicked;

• Date and time of visits;

• Referring website or source; and

• General website usage information.

This information may be collected through cookies, analytics tools, server logs, and similar technologies.

3. How We Use Your Information

We may use information we collect to:

• Process camp, retreat, conference, lodging, and event registrations;

• Communicate with campers, families, guests, volunteers, donors, and other visitors;

• Respond to questions, requests, and inquiries;

• Process donations, payments, and other transactions;

• Provide information about programs, events, activities, and opportunities at Sugar Creek;

• Send newsletters and other communications when permitted by law or where you have requested them;

• Coordinate volunteer activities and employment-related processes;

• Support camper, guest, and participant safety and program administration;

• Provide accommodations or respond to dietary, accessibility, medical, or emergency needs where information is voluntarily provided for those purposes;

• Operate, maintain, and improve our website and services;

• Understand website usage and improve our communications and programs;

• Detect, prevent, and address fraud, security issues, or misuse;

• Comply with applicable laws, legal processes, and other legal obligations; and

• Protect the rights, property, safety, and well-being of Sugar Creek and others.

4. Information Relating to Children and Campers

Sugar Creek provides programs and activities for children and youth. Information about campers may be provided by a parent, legal guardian, church, or other authorized adult.

We use camper information for purposes related to registration, program administration, communication, safety, emergency response, and providing appropriate camp services.

Parents and legal guardians should provide only information they are authorized to provide and should contact us if they have questions about information associated with their child.

We do not knowingly use children's personal information for purposes unrelated to providing, administering, or supporting our programs and services.

5. Artificial Intelligence (AI) Services

Some features of our website or services may use artificial intelligence (“AI”), including an AI-powered chatbot or similar tools.

When you interact with an AI-powered feature:

• Your messages may be processed by third-party AI service providers to generate responses;

• AI-generated responses may contain errors, inaccuracies, or incomplete information;

• You should not rely on AI-generated information as a substitute for professional, emergency, medical, legal, or other specialized advice; and

• You should avoid submitting sensitive personal information unless it is specifically necessary and requested for the service you are using.

Information submitted to an AI-powered feature may be processed by the third-party provider according to its own privacy practices and applicable agreements with Sugar Creek.

6. Sharing Your Information

We do not sell your personal information.

We may share information with service providers and other trusted third parties who help us operate Sugar Creek, provide services, process transactions, manage registrations, communicate with users, host our website, provide technology services, process donations, or otherwise support our operations.

These service providers may include providers of:

• Website hosting and technology services;

• Registration and camp-management systems;

• Payment and donation processing;

• Email and communication services;

• Analytics and website services;

• AI-powered services; and

• Other services necessary to operate Sugar Creek.

We may also disclose information:

• When you direct us or give us permission to do so;

• To protect the safety, rights, property, or security of Sugar Creek, our campers, guests, staff, volunteers, or others;

• To comply with applicable law, legal process, court order, or governmental request;

• To investigate fraud, security incidents, or other unlawful activity; or

• In connection with a reorganization or other organizational transaction, where permitted by law.

7. Payments and Donations

Payments, registrations, and donations may be processed through third-party payment or service providers.

Sugar Creek generally does not directly store complete payment card information. Payment information may be collected and processed by the applicable third-party provider according to that provider's privacy policy and security practices.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Enable website functionality;

• Remember preferences;

• Understand how visitors use our website;

• Improve website performance; and

• Support analytics and other website services.

You may be able to control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

9. Analytics and Third-Party Services

We may use third-party services to help us understand website usage, operate our website, communicate with users, process registrations or donations, or provide other services.

These third parties may collect or process information according to their own privacy policies. We encourage you to review the privacy policies of third-party services when appropriate.

10. Email Communications

If you provide your email address, we may use it to respond to your inquiries, provide information related to your registration or participation, send administrative communications, or send newsletters and other updates where permitted.

You may unsubscribe from promotional or newsletter communications by following the unsubscribe instructions in those messages. Even if you opt out of promotional communications, we may still send necessary administrative or transactional communications related to your registration, donation, account, or interaction with Sugar Creek.

11. Third-Party Links

Our website may contain links to third-party websites, services, social media platforms, registration systems, donation services, or other websites.

These third-party services have their own privacy policies and practices. Sugar Creek is not responsible for the privacy practices, content, or security of third-party websites or services.

We encourage you to review the privacy policy of any third-party service before providing personal information.

12. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of information transmitted to or stored by us or our service providers.

13. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain records, comply with legal and accounting obligations, resolve disputes, enforce agreements, and protect our rights.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

14. Your Choices and Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information.

You may also have choices regarding marketing communications and certain cookies or tracking technologies.

To make a privacy-related request or ask a question about your information, please contact us using the information in the Contact Us section below. We may need to verify your identity before completing certain requests.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the Effective Date above.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

16. Contact Us

If you have questions about this Privacy Policy or Sugar Creek's privacy practices, please contact us:

Sugar Creek Bible Camp
13141 Sugar Creek Bible Camp Road
Ferryville, WI 54628
United States

Phone: (608) 734-3113
Email:Office@SugarCreekBibleCamp.org